Customer Change Communications

  • Objectives development
  • Merger integrations
  • Change-in-terms communications
  • Crisis communications strategy and execution
  • Rebranding communications
  • Engagement strategies and communications
  • Stakeholder mapping
  • Change inventory and impact analysis
  • Engagement strategies
  • Channel effectiveness
  • Message development and alignment
  • Legal interface
  • Logistics coordination
  • Frontline communications and training
  • Assessment and evaluation
  • Interim placements